How it works

Five simple steps. One trusted partner.

Here is exactly what happens between you raising an order and the finished report landing in your inbox.

Step 01
Raise an order
You
Step 02
We confirm
Us
Step 03
Clerk attends
Us
Step 04
Quality Check
Us
Step 05
Sent to you
You
A day in the life of a job

The same predictable rhythm, every time.

  1. Step 01·You

    You raise an order

    Log in to our system and raise the job — drop in the address, the service you need and any access notes. Order logged, job number issued.

  2. Step 02·Us

    We confirm and schedule

    A vetted local specialist is matched to your job and we send you written confirmation with the attendance window. No back-and-forth, no chasing your diary.

  3. Step 03·Us

    Our clerk attends

    Our specialist arrives at the property, photographs every room and completes the work to the brief. Once on-site work is done, the draft is queued for review.

  4. Step 04·Us

    We review and quality-check

    Before anything reaches you, our office team reviews the clerk’s draft — checking the photos, the descriptions and the formatting against our standards. Anything that needs tightening is flagged and put right.

  5. Step 05·You

    Report lands in your inbox

    Once reviewed and approved, the polished report appears in your dashboard. Your branch forwards to the tenant or landlord — job done.

Every job is tracked end-to-end — timelines vary by service, access and postcode.
Getting started

Set up in three short steps.

01

You send us a quick intro

A short email or call telling us about your branch, the services you need and your typical postcodes.

02

We send back a setup pack

A simple one-pager with your dedicated point of contact, an order template and your agency-specific pricing.

03

You raise your first order

Reply with the address and we'll take it from there. We'll have you live and ordering in no time.

Every single job

What stays the same, every job, every time.

The clerk changes. The postcode changes. The service changes. Four things never do.

£2m PI & PL insured
Referenced, DBS-checked clerks
Nationwide UK coverage
One invoice, every branch

"It really is this simple. We email, we attend, the report turns up. Ten years of doing it the same way for a reason."

Tim Bentley, Operations Manager

Outsource the legwork. Spend tomorrow winning new instructions.

A 15-minute call is all it takes to set up your branch and start ordering the services your team needs.