Five simple steps. One trusted partner.
Here is exactly what happens between you raising an order and the finished report landing in your inbox.
The same predictable rhythm, every time.
- Step 01·You
You raise an order
Log in to our system and raise the job — drop in the address, the service you need and any access notes. Order logged, job number issued.

- Step 02·Us
We confirm and schedule
A vetted local specialist is matched to your job and we send you written confirmation with the attendance window. No back-and-forth, no chasing your diary.
- Step 03·Us
Our clerk attends
Our specialist arrives at the property, photographs every room and completes the work to the brief. Once on-site work is done, the draft is queued for review.
- Step 04·Us
We review and quality-check
Before anything reaches you, our office team reviews the clerk’s draft — checking the photos, the descriptions and the formatting against our standards. Anything that needs tightening is flagged and put right.

- Step 05·You
Report lands in your inbox
Once reviewed and approved, the polished report appears in your dashboard. Your branch forwards to the tenant or landlord — job done.
Set up in three short steps.
You send us a quick intro
A short email or call telling us about your branch, the services you need and your typical postcodes.
We send back a setup pack
A simple one-pager with your dedicated point of contact, an order template and your agency-specific pricing.
You raise your first order
Reply with the address and we'll take it from there. We'll have you live and ordering in no time.
What stays the same, every job, every time.
The clerk changes. The postcode changes. The service changes. Four things never do.
"It really is this simple. We email, we attend, the report turns up. Ten years of doing it the same way for a reason."
Outsource the legwork. Spend tomorrow winning new instructions.
A 15-minute call is all it takes to set up your branch and start ordering the services your team needs.