Insights from the UK rental front line.
Practical guides for letting agents and landlords — written by the team who actually attend the properties.
The Renters’ Rights Act: a practical checklist for letting agents
Section 21 is on its way out and rolling tenancies are coming in. Here is a no-jargon checklist of the process changes letting agents should be making to their workflows now.
Why most deposit disputes are lost before the tenant even moves out
Deposit adjudicators rarely side with landlords who turn up with patchy paperwork. The fix is almost always set at check-in, not at check-out. Here is what a defensible inventory file actually looks like.
Rolling tenancies make mid-term inspections more important, not less
When a tenancy can run for years without a natural break point, your only window into the property is a planned mid-term visit. Here is how to schedule them without annoying the tenant.
Getting your rental stock to an EPC C: where to start
Pushing a rental from a D to a C does not have to involve a heat pump and a re-roof. A walk-through of the low-cost wins most landlords miss — and the bigger jobs you may need to budget for.
Five small inventory mistakes that quietly cost landlords thousands
A vague description here, a missing close-up there. Individually they look harmless. Together they hand the deposit back to the tenant. The five we see most often — and how to avoid each one.
Why a national clerk network beats a local one-person operation
A great local clerk is brilliant — until they go on holiday, get ill, or finally retire. A national network gives you the same standard everywhere, every time, with cover built in. The trade-offs explained.
A short refresher on fire safety duties for HMO landlords
HMO regulation has tightened steadily over the last few years. A plain-English summary of the duties most often missed at routine inspections, and the documentation your branch should be keeping on file.
Building a Section 8 evidence trail that actually stands up in court
A possession claim is only as strong as the paperwork behind it. The records, photos and inspection notes letting agents should be collecting — from day one of the tenancy, not the day the notice goes out.
Right to Rent: the small steps letting agents still get wrong
Right to Rent checks look simple on paper. In practice, the same handful of small slips turn up in audit after audit. Here is what we see most often.
Gas safety certificates: getting the annual rhythm right
A CP12 is one of those quiet pieces of paperwork that lands you in trouble only when it is missing. A simple system to make sure that never happens.
EICRs: a practical checklist for letting agents
Electrical Installation Condition Reports have become a regular point of friction with landlords. A short checklist that keeps your branch on the right side of the regulations.
Smoke and carbon monoxide alarms: the rules in plain English
The rules around detection in rental homes have changed steadily. A clear summary of what is required, where, and how to evidence it.
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