The first three jobs a new clerk runs reveal almost everything about how they will operate over the next twelve months.
Pair them on the first job
A senior clerk attending alongside, observing technique, photography habits and tenant interaction. Feedback the same day, not the same week.
Review their first solo report before it leaves the office
Pick it apart kindly. Headings, descriptions, photos, language. Better to have the conversation now than after the report has gone to a landlord.
Test against a known property
Send them to a property your senior clerk has recently reported on. Compare the outputs side by side. The differences are coaching opportunities.
Three jobs, three honest reviews, three chances to set the standard for the next year of their work.
