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Operations 5 min read

Building a contractor list that does not let you down

A reliable contractor list is one of the most valuable assets a branch owns. The patient process that produces one.

Building a contractor list that does not let you down

A reliable contractor list takes years to build and minutes to damage. The patient process is the only one that produces it.

Use them on small jobs first

Test a new contractor on a low-stakes job before trusting them with a major one. Quality, communication and tidiness all reveal themselves on day one.

Pay promptly

A contractor who waits six weeks for an invoice to clear becomes a contractor who answers the phone last. Pay quickly to be called first.

Keep the documentation

Insurance, registrations, certifications — the contractor is part of your compliance file as well as your supplier list.

Outsource the legwork. Spend tomorrow winning new instructions.

A 15-minute call is all it takes to set up your branch and start ordering the services your team needs.