Every software pitch this year mentions AI. Most of it is sales language; some of it is genuinely useful in a busy branch.
Useful, today
- Drafting listing copy from a short brief.
- Summarising long maintenance emails into action points.
- Spotting compliance certificate expiries across a portfolio.
- Generating first-pass landlord letters from a template.
Not yet, or not for letting agents
- Replacing the inventory clerk on the ground.
- Automated tenant-screening decisions without human review.
- Negotiating rent with tenants over chat.
Use AI to speed up the parts of the job that involve writing and summarising. Keep humans on the parts that involve judgement.
